This is Josephine. I was born in Hong Kong and have been staying in Hong Kong for most of my life except the six years I spent in Australia for my tertiary education. Currently, I am an IT officer in an educational institute.
My main responsibilities include implementing and maintaining the School
management systems as well as providing user supports. As part of my job duty,
I need to conduct trainings to my end-users on my responsible systems
regularly. A consistent problem I encountered is users usually forget almost
all the topics we have taught and discussed right after the training sessions.
Consequently, painstaking supports are undoubtedly followed. Through this
program, I aim at gaining in-depth knowledge on applying information technology
in education. This does not only mean learning cutting-edge, state-of-the-art
computer-based education tools and environments, but also to utilize them in appropriate
ways towards different learning goals. I believe this will facilitate me in
providing more interactive and effective trainings to my end-users which will
naturally lead to more comprehensive and yet long-lasting understanding of the
system from the users. Hopefully, this will result in less complaints and supports
to the system. Productivity, in turn, should be raised. Another thing I would
like to achieve is to nurture my awareness on upcoming technology, not limiting
to educational aspects. This would keep me in pace with my kids as well as
provide me new perspectives in educating my kids.
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